So I did some research to find the formula.
Some sources told me to use a cute baby animal in my ad. Others said that wasn’t professional.
Some sources told me to repeat my message again and again. Others said repetition annoys people and makes them NOT buy from you.
Back when I was working as a marketer, with the deadline rapidly approaching I took a shortcut. I looked at the ads of our competitors and did roughly the same. Like copying your classmate’s homework and changing it up slightly so it’s not an exact copy.
I showed it to my boss, he said it was OK and we ran the ad.
A few days go by and I don’t hear anything about the results. So I asked my boss what the ad results were. He seemed slightly confused by the question:
“Uhhh… what do you mean ‘results’?”
“The results from the ad we ran. Did we make any sales from it? Did many people call in?” I asked him.
My boss smiled, leaned back, and said:
“Nooooo. That’s not how ads work! This ad was for brand name recognition. Top-of-mind awareness. It’s all about branding, you know?”
I played it cool and said: “Sure, I understand”.
That was a lie. Because I didn’t understand at all how those things got us more sales.
And now, a couple years later, I’ll let you in on a little secret: I was lying to my boss. But he was also lying to me.
Because he had no idea what he was talking about either.
Fixing Your Marketing
When we spend money on something we measure the result.
Doesn’t matter if we're spending money on equipment, lunch, or vendors - we make sure that we get what we pay for, right?
When I started my own business I tried to do the same with marketing. Instead of results, I got word salad.
‘Well, this ad is for brand name recognition’
‘We’re focused on top-of-mind awareness in our market’
‘This campaign is set up to solidify our branding and brand positioning’
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